Shipping Policy

Shipping Policy

1. Order Processing

All orders are processed within 3business days after payment confirmation.
Personalized and custom-made products may require additional processing time.
Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates & Delivery Time

Shipping charges are calculated at checkout based on the delivery location and product weight.
Estimated delivery times:
- Standard Shipping: 4to6 business days
- Express Shipping: 2to3 business days (extra charges apply)
- International Shipping: 7 to 10 business days (customs fees may apply)
Free shipping is available for orders above ₹5000

3. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.
Customers can track their orders on our website under the "Track Order" section.

4. Shipping Restrictions

We currently ship to All over India.
Some locations may experience extended delivery times due to logistical constraints.

5. Delayed or Lost Shipments

If your order is delayed beyond the estimated delivery time, please contact our support team.
If your package is lost in transit, we will assist in locating it or issuing a replacement.

6. Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please notify us within 10 days of delivery with supporting photos.
We will offer a replacement or refund based on the issue.

7. Customs, Duties & Taxes (For International Orders)

International customers are responsible for any customs duties or taxes imposed by their country.
We are not responsible for delays due to customs clearance.

8. Contact Information

For any shipping-related inquiries, please contact us at [www.glowm.in@gmail.com] or [99 66 229 459].